Working with customers can be exhausting. Some days you meet one strange client and it throws off your entire mood; other days, you meet several back-to-back, and by evening your head is spinning. But every now and then, a customer leaves an impression so vivid that you remember them for years.

One could say that people who work with people never have boring days.

“I cut hair for a living,” I usually tell people. But honestly, half my job is dealing with personalities—especially the wealthy, dramatic, unpredictable ones.

One of my clients was extremely wealthy, the kind who walked in dripping confidence and expensive perfume. A few days after her appointment, she called me in tears.

She said she had lost her earrings.

Not just any earrings—apparently, they were designer pieces worth more than I earn in a month.

Her voice trembled as she asked, “Did you find them? Maybe during cleanup?”

I told her I hadn’t seen anything, but after hanging up, something nudged me to check again. I moved the styling table, and there they were—two sparkling earrings lodged between the base and the wall.

I called her immediately.

She rushed over as if the floor were on fire, snatched the earrings from my palm, examined them, and said in a strangely matter-of-fact tone:

“Yes, they’re mine! But I’m not going to wear them anymore—they were dirty on the salon floor. You can keep them if you want.”

No thank you… no relief… no expression of gratitude for finding something so expensive.

She simply turned around and left.

I stood there for a moment, unsure if I had just been insulted, rewarded, or promoted to “trash can.”

But the earrings were beautiful—delicate, shimmering, clearly worth a lot.

So yes… I kept them. And to this day, I still have no idea what went through her mind that afternoon.