For better or worse, despite efforts to bring cashiers back into stores, it appears that self checkout lanes are here to stay.<\/p>\n
Recently, Kroger has faced some backlash for their lack of open registers, and in two of the instances the corporation apologized for the inconvenience and promised to work with the customer to make things better.<\/p>\n
On Friday, a man named Michael Keefe wrote to Kroger on\u00a0X<\/a>\u00a0complaining about his local store\u2019s self checkout lanes.<\/p>\n \u201c@kroger self checkout stinks. If you this is the future I\u2019m headed to Publix,\u201d he wrote.<\/p>\n The company responded, saying they would share his concerns with their Internal Teams \u201cfor review.\u201d<\/p>\n \u201cStart with if a store is open, there should always be 1 line open with a human cashier,\u201d Keefe\u00a0added<\/a>.<\/p>\n Several days later another complaint popped up online.<\/p>\n This time a Kroger customer called out their local supermarket for what they called a \u201cno cashier available after 7pm-ish\u201d rule that has been going on \u201cfor over a year.\u201d<\/p>\n